ABOUT US
Samrat Security Force is a registered ISO 9001-2008 (Estd. 1990), one of the leading Integrated Facilities Management & Security Agency at Navi Mumbai with branches in Maharashtra and all over India. Started with a great vision and prospective objects of providing single window solution with qualitative management services and well-trained staff at optimal cost. We offer specialized services in Total Immovable Asset Management Solutions as well as Facility services of Housekeeping, Pantry, Office Boys & other Office staff, in addition to Total Security Services Management. Through our cumulative expertise & experience, we service leading companies across business sectors spanning Retail, malls, Banking, Insurance, Information Technology, Hospitality, Automobile, Consulting, Central and State Government, Municipal, PSU Bodies among many more. We have around 1200 Security personnel (Armed & Unarmed) inclusive of Ex-Indian Army, Air Force, Navy Force, Ex-Paramilitary and Policemen.Â
We focus on benefits of our customers wherever they operate – in a growing number of specialized personnel. And we’ll continue to meet the evolving challenges of workforce flexibility with security and housekeeping services tailored to your precise business needs across the country.
Mission
Passion, value and integrity form the basic core of our existence. Our team is committed to deliver service at a level of excellence that is reliable, safe & innovative.
vision
We endeavour to evolve and recognise globally as India’s first next-generation security & facility management company that will transform this industry by providing unmatched services to our clients.
OUR CORE VALUES
CUSTOMER CENTRIC
We meet customer’s needs by providing world-class professionals and efficient support service.
EXCELLENCE IN ALL WE DO
We are dedicated to sound safety and health standards, as well as internationally accepted environmental & work practices.
WINNING WITH PROFESSIONALISM
We stand tall on the pillars of trust, responsibility & effective communication. We respect and encourage personnels to grow as unique contributors to their teams.
CONTINUOUS IMPROVEMENT
We strongly emphasize the culture of innovation and passion that drives us as we continuously improve our performance.
SAFETY AND HYGIENE
We commit to eliminate all incidents and work to world class safety, quality standards & hygiene practices.
INTEGRITY
We maintain the highest level of fairness, ethics and transparency in our interaction with all our stakeholders.
QUALITY POLICY
We have the below mentioned procedures and systems in place to support us in our aim of client satisfaction.
- Regular gathering and monitoring of client review & feedback.
- Customer complaints procedure.
- Training and development of our candidates.
- Regular audits of our internal processes.
- Secured & reliable documentation for clients.
- Selection and performance monitoring of employees/candidates.
- Management reviews of customer feedback, complaints and audit results.
- Management of Quality Standards and Key Performance Indicators.
OUR CORE TEAM
Mr. Kishor N. Patil
Managing Director
With decade years of industry experience, our leaders know what all it takes to make a difference. It’s all because of their agile leadership that we have set new benchmarks in private security and facility management industry every day.
Why Choose us ?
Why Choose us ?
- Nationwide Presence
- Best Talent of Industry Experts and Ex- Servicemen
- One Stop Solution for Security, Housekeeping, Facility & Manpower Services
- ISO Certified and Licensed by Govt. of Maharashtra
- Fully Compliant
- State of the Art Training Facility
- Implemented stringent measures for recruitment process
- Complete Survey of your site and input from our expert managers
- Flexible package option by offering tailor-made service quote
- Trained Professionals plus regular onsite training to keep sharpening their job-related skill
- Replacement of non-performing professionals without any question asked
- Zero deficiency throughout the year
- Additional Manpower is arranged as required at short notice
- Regular interaction by our senior operation manager at different levels with the client for proper feedback and necessary action
- Resolve any issue within the committed timeline